We have heard from numerous clients that Elanco, the manufacturer of Trifexis and Comfortis, has denied the $10 and $20 rebates for the purchase of 6 and 12 month supplies of both products.
We have contacted Elanco about this issue, and have learned that the problem stems from a clerical error on the manufacturer's rebate database. The problem has been corrected, and all clients who have submitted a request for a rebate and been denied WILL receive the rebate within the next 6 to 8 weeks.
If you have submitted a rebate but been denied, PLEASE contact Elanco at: 1-800-983-9993.
If you have any questions regarding this matter, feel free to contact our office at 812-877-3087!